Frequently Asked Questions
How long does one session of facial will take?
The majority of our facial treatments typically range from 60 to 90 mins. However, it will depend according to the type of treatment.
I want to try your facial. Is it painful?
Most of our treatments here at Radiance Swiss are all very refreshing and relaxing. Facial extractions might often cause slight discomfort. However, it is important to clear out the impurities which clog your pores. You can speak to our friendly therapist to find more. Who knows, we might be able to find the ideal treatment for you.
I signed for a package, but I don’t wish to come anymore. Can I request for a refund?
As long as we want to provide your request, we regret to inform you that every sale is final. All packages are exchanges for other services on a case. Therefore, they are subjected to the approval of the management. In case you are not satisfied with the service, you can write it to us. You can rest assured that we’ll do our very best to find you the perfect solution for your concerns.
I am a pregnant/nursing mother. Can I visit for a facial treatment?
Most of our facial treatments and packages are totally safe. Several machine treatments or steps might have to be omitted or changed to guarantee the safest experience possible. We advise you to visit our outlet for a detailed analysis of the appropriateness of your condition before proceeding with the treatment.
Do you have a minimum age requirement for your facials?
Yes, we do. The minimum age requirement at Radiance Swiss is set at 21 years old. Nonetheless, we also welcome people under 21 years old to try our treatments if accompanied by a guardian or parental consent.